TOOLS AND METHODOLOGIES

Whether it’s one-on-one coaching or an organizational-wide transformation, a high degree of expertise paired with a wide knowledge base is absolutely essential. Below are just a few of the theories and practices from which we draw in order to provide the associated tools and methodologies that will drive your success.

Theories & Practices

WHAT WE USE AND SHARE TO HELP OUR CLIENTS:

  • Maslow’s Hierarchy of Needs (Maslow, 1943)
  • The Action Research Model/Theory (Collier, 1945; French, 1969; Schein, 1980)
  • Lewin Three-Step Model (Lewin, 1945; Lewin)
  • Extension of Lewin’s Change Model (Schien, 1980)
  • Model to a Five-Phase Model (Lippit, Watson, and Westley 1958)
  • Gestalt Institute Paradoxical Theory of Change (Arnold Beisser, M.D. 1970)
  • Business Process Improvement (H. James Harrington, 1991)
  • William Edwards Deming (October 14, 1900 – December 20, 1993)
  • Total Quality Management, (John S. Oakland 1989)
  • Strategic Eight-Step Model (Kotter, 1996)
  • Balanced Scorecard (Kaplan 1996)
  • Neuro-Linguistic Programming (Richard Bandler and John Grinder 1971)
  • Prosci ADKAR Model (Hiatt 1996)
  • Twelve-Step Model (Mento, Jones and Dirmdofer 2002)
  • Jick Ten-Step Model (Jick, 2003; Jick, 2001)
  • Shield Five-Step Model (Shield, 1999)
  • Birkinshaw Dimensions of Management (Birkinshaw 2010)
  • The Process of Transition Model (JM Fisher 2000)
  • Diffusion of Innovation Model (EM Rogers 1955)
  • Manage the Change or it will Manage you (Voehl, Harrington 2016)
  • Mental Models: The best way to make intelligent decisions, Charlie Munger
  • Five Dysfunctions of a Team (Patrick Lencioni 2005)
  • 3P approach to Governance – Principles, Process, Performance (Shane & Lafferty 2017)
  • Leadership Driven Method To Performance Measurement (Shane & Lafferty 2018)
  • PGR Proprietary Suite of Executive Coaching Frameworks and Methodologies 2002-

Information Gathering

  • Interviews
  • Focus groups
  • Surveys and Questionnaires
  • Flowcharting or process mapping
  • Myers–Briggs Type Indicator (MBTI)
  • Facilitation
  • 360 Feedback

Communications and Engagement

  • Stakeholder analysis
  • What’s in it for me’
  • Brainstorming creative solutions
  • Rolestorming” creative solutions
  • Six Thinking Hats (Edward de Bono 1985)

Assessing readiness

  • Buy-in index
  • Change Readiness Assessment
  • Risk assessment
  • Employee Engagement

Meetings and collecting feedback

  • Facilitation
  • Brown Bag Lunches
  • Q & A Sessions
  • Process, showcase, and technical walk-throughs
  • Conflict and Resolution management